Before you begin, explain to the patient that you’re going to be using the latest technology. Focus on explaining we can “3D Image” your denture and it becomes permanently digital. In the future, we won’t have to “start from scratch” because we have this as a baseline.
When the patient has an existing prosthetic this means they’ve already had an experience with “old style” impressions and processes. This is an opportunity to create a new, positive experience. The best way to do this is by sharing with the patient about the amazing solutions you provide.